If you’re planning to upgrade to fibre internet in Cape Town, one of your first questions might be: How long does the installation process take? The duration of fibre installation can vary, but here’s what to expect and how to prepare for it.
Scheduling Your Installation
Once you’ve chosen a fibre provider and package, you’ll book an installation appointment. Typically, it takes 1-2 weeks for the provider to schedule the installation, depending on availability and demand. Some areas may experience longer waiting times if fibre infrastructure is still being expanded or if there is high demand.
Installation Day: What to Expect
On the day of the installation, the entire process usually takes between 2 to 4 hours. The exact time depends on factors such as the distance between your home and the main distribution point, as well as the layout of your property. Here’s a breakdown of what happens:
External Installation (1-2 hours): The technician will connect a fibre line from the curb or main distribution box on your street to your home. This may involve minor trenching, drilling, or threading the fibre cable through existing conduits.
Internal Installation (1-2 hours): Inside your home, the technician will install a fibre box (ONT) and connect it to your router. They’ll test the connection and set up the Wi-Fi if needed.
Factors That Can Delay Installation
Complex Property Layout: If your home has a complicated setup, like multiple floors or thick walls, the internal installation might take longer.
Permission Requirements: In gated communities or apartment buildings, additional permissions from building managers may be needed before starting installation.
Weather Conditions: Severe weather can also delay the external setup if it involves working outdoors.
Tips to Speed Up the Process
Clear Access Points: Ensure that technicians can easily access both the exterior and interior locations where cables will be installed.
Prepare Your Router Location: Decide where you want your router placed and make sure it’s near a power outlet.
Conclusion
Cape Town fibre installation generally takes 2 to 4 hours, but scheduling may require some patience. By preparing your home and understanding the process, you can help ensure a smooth and efficient installation, bringing high-speed internet to your home in no time.